Be My Eyes

Navigating new environments, completing everyday tasks, and getting from point A to point B can be challenging with sight loss. But a simple tool like Be My Eyes can make a world of difference.

A woman holds up her smartphone between her and her laptop with the help of the Be My Eyes application while working on the laptop.
A woman holds up a tub of ice cream at a grocery store. She reads the ingredients label with the help of the Be My Eyes Application.

Provide access with a trusted partner

Be My Eyes gives blind and partially sighted individuals access to visual assistance from CNIB Agents through live video calls. All CNIB agents are bound by confidentiality, non-disclosure agreements and undergo police background checks.

Accessible Support starts here

By simply making a video call, users can connect with CNIB Agents. Our agents receive full Orientation and Mobility training, instruction from Lived Experience Users and Accessibility Experts. As a partner, you gain valuable usability insights while improving your company’s inclusive culture by offering sighted assistance to people living with blindness and partial vision.

A closeup of a person using their tablet to shop for groceries online.
A CNIB Agent connects with a customer on a call. He wears a soft yellow polo shirt, a headset, and is smiling.

Our agents provide support with various tasks

  • Navigating new environments
  • Website accessibility
  • Reading fine print
  • Processing private transactions
  • And much more…

Why choose CNIB Access Labs?

Provide access with a trusted partner

As Canada’s largest organization of its kind, we are uniquely positioned to provide a wide range of accessibility consulting services. By working with CNIB Access Labs you will be collaborating with a trusted partner with more than a century of experience through CNIB.

Charitable Ethos

CNIB Access Labs is a social enterprise supporting businesses, organizations, and educational institutions to ensure all Canadians with disabilities can benefit from barrier-free communities and workplaces. One hundred percent of our proceeds are reinvested into CNIB to create innovative programs and powerful advocacy that empower people impacted by blindness to live their dreams and tear down barriers to inclusion.

Industry Leading Team

Our consultants bring years of expertise and lived experience. We actively partner with many other pioneering organizations both in Canada and worldwide, including Vision Loss Rehabilitation Canada, the Royal National Institute for the Blind, the American Printing House for the Blind, and Vision Australia.

Testimonial

“The first time Shaun stepped foot on a new campus, he used Be My Eyes. “I wanted to do something on my own, I wanted that feeling of independence,” says Shaun L. So, he opened the Be My Eyes app and was connected to a CNIB Agent. Together, the two of them found the entrance to the building. Shaun felt on top of the world”

– Shaun L