Lived Experience Accessibility Testing
Generate innovative solutions for built environments and digital experiences with our lived experience feedback approach. Our scalable solutions ensure inherent and experiential inclusion.
We’re here to help you succeed
To provide our clients with valuable insights, we engage Canadians who are blind or partially sighted, or identify with having other disabilities, to share their personal experiences with products and services.
Whether it’s accessibility and useability testing of digital ecosystems, built-environments, physical products and services, focus groups, or surveys, we utilize this feedback to ensure that accessibility and user experience are at the forefront of your product and service development.
About our Testers
All of our accessibility testers are individuals with disabilities who use assistive technology on a daily basis. They are trained, qualified, and experienced to provide you with the most functional feedback possible.
A diverse range of backgrounds and demographics is represented among our testers, including a variety of gender identities, multiple ethnicities, a wide range of ages, skillsets, and devices used.
With their expertise and our rigorous testing process, you can trust that your digital products will be thoroughly tested and optimized for accessibility.
Companies that prioritize accessibility thrive
2X
as likely as others to have higher total shareholder returns than those of their peer group.
Source: Accenture (Opens in new tab)
39%
is the expected growth in customer base by companies that embrace inclusive design principles.
Source: Accenture (PDF)
$58B
The global market for assistive technologies is projected to grow from $44.1 billion in 2021 to $58 billion by 2026.
Our Solutions
Lived Experience Accessibility Testing (Digital)
We gather feedback from users who test apps and websites for accessibility and useability with assistive technology, performing defined tasks during recorded sessions and providing feedback to assist clients with remediation efforts.
Lived Experience Accessibility Testing (Built-Environment)
We specialize in Lived Experience Accessibility Testing for built environments, ensuring accessibility and an inclusive experience for people with disabilities. Our expert team conducts comprehensive building walkthroughs, carefully evaluating commercial buildings, and public spaces. We provide invaluable experience feedback, identifying areas for improvement and offering practical solutions to enhance the experience for everyone.
Focus Groups
Lived experience users provide in-depth feedback to help companies gain valuable insights that will help improve the accessibility and useability of their products and services.
Surveys
Surveys are a valuable tool that helps our clients understand consumer behaviour to improve the accessibility and usability of their products and services.
Innovation Testing
We connect lived experience users and industry experts to test new concepts and prototypes to help your organization accelerate innovation.