Inclusive Built Environment Overview
Experience holistic, inclusive customer journeys with our multidisciplinary team. From assessments to built environment reviews, we partner with organizations to optimize design for true accessibility and usability.

We provide accessibility solutions for
Lived Experience Accessibility Testing
Generate innovative solutions for built environments and digital experiences with our lived experience feedback approach. Our scalable solutions ensure inherent and experiential inclusion.
Navigation & Wayfinding
We integrate technological solutions to ensure that everyone can safely navigate your business and its surrounding environment.
Accessible Signage
From indoor spaces to outdoor trails, our consultants inform the design and placement of accessible signage for effective navigation by everyone.
Communication Materials
Ensure effective communication for people of all abilities with our accessible documents, icons, signage, and braille products.
Workplace Assessments
Whether you are hiring a new candidate or championing opportunity equity, CNIB Access Labs provides workplace solutions to ensure everyone thrives in their career path and progression.
Research & Planning
Shape your organization’s accessibility action plan and corporate D.E.I. strategy with our quantitative and qualitative research, including surveys and focus groups. Our actionable insights ensure measurable progress towards accessibility goals.
Sighted Assistance
Partner with us to increase brand loyalty and recognition while improving your company’s inclusive culture. Be My Eyes, is a custom solution that connects people with sight loss with sighted individuals to get exactly where they need to be.
Inclusive Digital Design & Testing
Our user-focused approach includes lived experience accessibility testing to ensure that all of your digital platforms exceed global accessibility standards by providing unparalleled outcomes and experiences.
Testimonial
“Partnering with CNIB has been a cornerstone in our journey towards making Toronto Pearson International Airport a more inclusive and navigable space. Their invaluable insights were pivotal when we introduced innovative navigation and wayfinding solutions. What’s more, we want to provide inclusive access to the joys of air travel through a safe and welcoming airport experience for everyone, and we couldn’t do it without CNIB’s expertise and focus on harnessing lived experiences to drive meaningful innovation.”
– Kathy Saliba, Manager, Passenger Care, GTAA
